Privacy Policy
Last Updated: 08 / 06 / 2026
At Obra Matter, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with us.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information we collect
When you visit our website or place an order, we may collect the following information:
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Personal Information
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Full name
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Billing and shipping address
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Email address
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Phone number
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Order & Payment Information
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Order details and purchase history
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Payment confirmation information
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Note: Obra Matter does not store your credit card, debit card, or banking details. Payments are securely processed through authorized third-party payment providers.
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Technical Information - We may automatically collect:
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and similar tracking technologies
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2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Arrange shipping and delivery
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Provide customer support
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Send order confirmations and tracking updates
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Improve our website and customer experience
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
With your consent, we may also send promotional emails regarding new products, collections, offers, and updates.
3. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared with trusted third parties only when necessary to operate our business, including:
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Payment processing providers
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Shipping and logistics partners
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Website hosting and technology providers
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Analytics and marketing service providers
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Legal or regulatory authorities when required by law
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Remember your preferences
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Improve website functionality
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Analyze website traffic and performance
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Deliver relevant marketing content
You can modify your browser settings to disable cookies, though some website features may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill orders and provide services
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Maintain business records
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Meet legal, accounting, and regulatory requirements
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Resolve disputes and enforce agreements
7. Your Rights
Subject to applicable laws, you may request to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Withdraw marketing consent at any time
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Obra Matter is not responsible for the privacy practices, content, or security of external websites.
We encourage you to review their privacy policies before sharing any personal information.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page along with the revised "Last Updated" date.